Other Frequently Asked Questions
Issues with Tickets
- My tickets have no seat numbers, where do I sit?
- The event staff didn't accept my tickets
- Why does my ticket show 23:59 with no time slot?
- Ingresso Merlin Tickets
- Why can't I book these tickets?
- Why do I see a “pending” payment but no booking? What happened?
Ticket Amendments/Refunds
- How to Reschedule Sea Life Tickets
- The Weather Is Too Bad To Attend My Booking
- What if I arrive and the attraction is closed?
- My booking was cancelled by the supplier, when will I get my refund?
- I booked the wrong location for the right attraction, can I swap it for the right one?
- Can I get a refund for my tickets?
Accessibility Information
Event/Ticket Information
- How to book your second Twice the Fun ticket
- I want to do a group booking, can I book more tickets?
- Do you take bookings through the phone?
- Are your tickets the same as if I booked directly with the attraction?
- Where is the attraction I’m going to?
- Do you have parking and parking tickets?
Carer Tickets and Blue Light Cards
Further Information
- How to Sign Up to Lovetovisit
- I can't log in
- Our Responsibilities as a Third-Party Seller
- How to unsubscribe from emails
- My email is wrong, how do I change it?
- Can I buy merchandise, videos, or food from Lovetovisit?